The customer directory
Ask a real owner before you buy
The most useful voice in an EV purchase is someone who has lived with the exact model you're considering - and the hardest to find. Owner Connect fixes that: verified owners enroll per model, buyers ask questions on the model page, EVz relays and publishes the answers. Nobody's contact details are shared in either direction, every question and answer is human-reviewed, and the published Q&A stays on the model page helping every future buyer. The directory is newly open - founding owners wanted.
How it works
- Owners join from their model's page: display name, city, how long they've owned it, and a private relay email. Human-moderated before going live.
- Buyers ask on the model page. Questions are reviewed (no spam, no personal data) and relayed to an enrolled owner by email.
- Answers publish on the model page under the owner's display name - permanent, honest, lived-experience knowledge that no brochure carries.
The privacy design
Owner emails are relay-only; buyer emails are notify-only; neither is ever published or handed to the other side. Consent is recorded with a stored purpose statement at submission, withdrawal works as described in the privacy policy, and enrollments can be paused or removed on request. Answers are reviewed before publishing to strip any personal data.
What to ask (and what you'll get)
The questions brochures can't answer: what the real range looks like after a year, how the service visit actually went, whether the app stays connected, what the pillion experience is, what they'd warn a buyer about. Owners who joined did so precisely to answer these - the directory complements the tested range data and used-EV verification guides with the one thing data can't give: lived time with the machine.
FAQ
How do I ask a real EV owner a question before buying?
Go to the model's page on EVz and use the 'Talk to a real owner' section. EVz reviews your question, relays it to a verified enrolled owner of that exact model, and publishes the answer on the model page. If you leave an email we notify you when the answer is up; your email is never published.
Is my contact information shared with the owner (or theirs with me)?
No, in both directions. Owner emails exist only so EVz can relay questions; buyer emails exist only for the answered-notification. Only the owner's chosen display name appears publicly, next to their answers. This relay design is the whole point: real answers without anyone's contact details changing hands.
How does EVz verify that someone actually owns the vehicle?
Enrollments are human-moderated before going live, and we may ask an enrolling owner for reasonable evidence of ownership during review. Published answers are additionally reviewed for personal data and obvious promotion before they appear. It is a trust process, not a cryptographic proof, and we say so plainly.
Can owners promote products or dealerships in answers?
No. Answers that read as promotion, disparagement campaigns, or spam are not published. The directory exists for lived ownership experience: real range, service visits, charging life, niggles and delights.